Cusmaa — Custom Clothing Marketplace Malaysia

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Last updated: June 2026

Cusmaa Technologies Enterprise is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use cusmaa.com.

1. Introduction

Cusmaa Technologies Enterprise ("Cusmaa", "we") operates a custom clothing marketplace platform in Malaysia at cusmaa.com.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
By registering or using Cusmaa, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

Account information: full name, email address, encrypted password.
Order information: product type, quantity, design specifications, delivery date.
Payment information: processed via ToyyibPay — we do not store your credit/debit card details.
Uploaded files: designs, mockups, and images stored via Cloudinary.
Communications: in-platform chat messages are stored as part of order records.
Technical data: IP address, browser type, access timestamps.

3. How We Use Your Information

To process and manage your custom clothing orders.
To facilitate communication between customers and vendors.
To process payments and manage the escrow system.
To send order status notifications and important updates.
To improve our platform services and user experience.
To comply with Malaysian legal and regulatory requirements.

4. Sharing of Information

We do not sell your personal information to third parties.
Vendors: order information necessary to fulfil your request.
ToyyibPay: secure payment processing.
Cloudinary: file and image storage.
Pusher: real-time chat services.
Authorities: if required by Malaysian law or court order.

5. Data Security

All data transmission is protected with SSL/TLS encryption.
Passwords are encrypted using bcrypt — never stored in plain text.
Payments are processed through a secure gateway; we do not store sensitive payment information on our servers.
Access to personal data is restricted to authorised Cusmaa personnel only.

6. Your Rights

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your account and associated data.
Withdraw consent at any time.
To exercise these rights, contact us at support@cusmaa.com.

7. Cookies

We use cookies to maintain login sessions and improve user experience.
You may disable cookies in your browser settings, however this may affect platform functionality.

8. Contact Us

Cusmaa Technologies Enterprise

BO1-A-9, Menara 2, KL Eco City, No. 3 Jalan Bangsar, 59200 Kuala Lumpur

Email: support@cusmaa.com

Questions about this policy?

Email support@cusmaa.com

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